On the last episode for 2017 of The Ultimate Leadership Podcast, we bring you best-selling author and speaker Alan Zimmerman, who will introduce you his six secrets to peak performance. Find out why your attitude towards success matters, how to create your legacy, and how to achieve connective communication.
On today’s podcast:
- The number one secret to success is your attitude
- Figuring out your purpose
- How to block out mind blinders
- Whatever you do, perform with excellence
- If you give people what they need, they will give you what you need
- Asking brave questions
The number one secret to success is your attitude
One of the landmark pieces of research discovered that the number one secret to success is not education or IQ, it’s your attitude.
Most people have not yet figured out what happiness is to them. If you don’t know what happiness is to you, you will never find it. If you can’t define success for yourself, you can’t get it.
So many people say “I can’t help the way I feel” or “I’ve always been this way”. That is a lie. Attitudes are changeable and controllable.
One of Alan’s strategies is to see something positive in every situation. He doesn’t believe that life is totally good or bad, blank or white. Even a rotten situation has something positive in it.
It’s time to figure out your purpose
Alan’s second secret is purpose. How do you find one? Most people don’t give it much thought. They don’t go beyond thinking about getting a job and paying the mortgage. That’s survival, it’s not a purpose.
Purpose is a deeper driving force in life. When you have the purpose figured out, the amount of energy that comes with that is incredible.
In order to find your purpose, Alan suggests visualizing a three-legged stool. Each leg asks a question. When you answer all three questions you get to find your purpose.
The first question is: What are you good at? The second: What excites you? The third: What difference do you want to make?
Blocking mind blinders
Alan’s third secret is persistence. Two of his students made a research and found out that 92% of salespeople give up after the fourth no, but 60% of customers say no before they say yes.
You should refuse to use mind blinders. Mind blinders are small negative sentences that you tell yourself. When you tell yourself these kinds of things, you almost always fail.
If you catch yourself thinking or uttering a mind blinder, talk back to yourself “Stop it, just stop it” to neutralize its effect.
Whatever you do, perform with excellence
Alan’s forth secret is character. What can a person do to really build their character?
For years, we thought that character is old-fashioned and that it doesn’t fit with our society today anymore. The philosophy has been “Do whatever you want as long as you don’t get caught”.
Whatever you do, perform with excellence. Do your best, not just enough to get by. Always tell the truth.
If you have a blemish on your character, acknowledge it. Accept responsibility for it.
Knowing what the other person needs
Alan’s fifth secret is communication. Everywhere in the world, people are asking: “How do I get people to do what I want them to do?”
Alan uses the cooperation principle. To the degree you give other people what they need, they will give you what you need. You have to give the other person what they need before you get what you need. Most people have that backwards.
To achieve connective communication, a person must refrain from killer statements. Most of the time, these statements are used to shut people down.
Asking brave questions
Alan’s sixth secret is compassionate listening. This is accomplished by asking brave questions.
The average person is only tuned in to 25% of what is being said. Part of the problem is that a lot of our communication is functional communication, like “What time is dinner?”. It doesn’t build intimacy or teamwork. Brave questions go beyond the superficial. Who, what, where, why, how?
What are 3 ways we can serve our customers better? What are some values to instill in your corporate culture? What would you do differently? What was the highlight of your day?
People are very engaged with these kinds of questions. They listen better, they build connections.